Handshake between Wanda Matandela, CEO of MTN Cameroon, and Philemon Zoo Zame, Director General of ART.
(LVDE) – From October 1 to 3, 2025, MTN Cameroon hosted a working mission from the Telecommunications Regulatory Board (ART), led by its Director General, Professor Philemon Zoo Zame. The meeting aimed to reinforce institutional dialogue and address crucial issues for the communications sector in Cameroon.
In Douala, between October 1 and 3, 2025, ART’s delegation visited the headquarters of MTN Cameroon. Led by Prof. Philemon Zoo Zame, this mission sought to deepen dialogue between the regulator and the telecommunications operator, in line with the State’s strategic priorities for digital development.
The exchange provided an opportunity to explore key themes shaping Cameroon’s digital landscape. Discussions mainly focused on service quality (QoS), MTN Cameroon’s recent investments to modernize its infrastructure, and the external operational challenges facing the company. Both parties also explored avenues for collaboration to better meet the expectations of consumers and other industry stakeholders.
Prof. Philemon Zoo Zame emphasized ART’s commitment to promoting proximity regulation, thus fostering better understanding between regulator and operators. “The constructive exchanges we had reflect our shared determination to improve service quality for users while respecting regulatory standards,” he said.
Wanda Matandela, Chief Executive Officer of MTN Cameroon, also expressed appreciation for the initiative. He highlighted the company’s ongoing efforts to optimize its network and modernize its infrastructure to effectively meet customer needs. “This visit was a valuable opportunity to share our progress and reaffirm our commitment to delivering inclusive digital solutions that contribute to Cameroon’s development,” he added.
The figures speak for themselves: according to ART’s latest data, telecom penetration in Cameroon reached 90% in 2025, with mobile subscriptions continuing to grow. This momentum underscores the importance of strengthened collaboration between ART and operators such as MTN to guarantee quality service to the population.
This mission, set against the backdrop of government priorities centered on digital transformation, marks a significant step toward improving the country’s telecom infrastructure. By focusing on transparency and dialogue, MTN Cameroon and ART are striving to build an environment conducive to innovation and meeting user expectations.
The cooperation between MTN Cameroon and ART could also pave the way for new strategic projects, particularly in rural connectivity—an essential challenge for the country. Reducing the digital divide and improving access to telecommunications in remote areas remain crucial for balanced development.
In conclusion, this working mission is not merely a symbolic gesture but a genuine shared commitment to Cameroon’s digital future. In the face of growing sector challenges, synergy between regulator and operator is essential to guarantee quality service and sustainable growth.
Raphael Mforlem
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